Knowledge Base

To add new on-hold reason Proceed to Setting > Corrective > On-Hold Reason Insert new on-hold reason details and provide remarks if needed Click Add, and the new on-hold reason will be added to the list To update or delete on-hold reason Proceed to Setting > Corrective > On-Hold Reason Select on-hold reason to be

To add new work order type Proceed to Setting > Corrective > Work Order Type Insert new work order type details and provide remarks if needed Click Add, and the new work order type will be added to the list To update or delete work order type Proceed to Setting > Corrective > Work Order

Proceed to Setting > Corrective > Work Order Field There are three types of pictures that can be uploaded Picture Reported : Image uploaded by the requester during the request or when creating a new CM work order Picture Before : Image of asset before repair Picture After: Image of asset after repair Select the

To add new company Proceed to Setting > Corrective > Vendor Insert new company details and provide remarks if needed Click Add, and the new company will be added to the list To update or delete company Proceed to Setting > Corrective > Vendor Select company to be updated or deleted Click Update to modify

Proceed to Setting > Corrective > Reminder  Add, update or delete number of days for the work order reminder in the provided field Once confirmed, click Save to apply the changes

Proceed to Setting > Corrective > Revision No  Add, update or delete sentence in the field provided After verifying the entry, click Save  The revision number will be updated and displayed at the top of the Corrective Maintenance report

To add new team Proceed to Setting > Corrective > Team Insert new team details and provide remarks if needed Click Add, and the new team will be added to the list To update or delete team Proceed to Setting > Corrective > Team Select team to be updated or deleted Click Update to modify

Proceed to Setting > Corrective > Sign Title Insert sign title in the provided column Click Save to update the sign title

To add new SLA Proceed to Setting > Corrective > SLA Insert new SLA details and provide remarks if needed Click Add, and the new SLA will be added to the list To update or delete SLA Proceed to Setting > Corrective > SLA Select SLA to be updated or deleted Click Update to modify