Knowledge Base

Proceed to Corrective > Report   Click Asset Name button User able to select the site, asset location, asset section, asset and category to filter the report data User can choose the date range for the data to be displayed Then, click View Report button to display the selected data based on the chosen filters After […]

Insert Work Order refers to work orders that may have been created previously but were not recorded in the system. The purpose of inserting a work order is to re-enter the record into the system without requiring the technician to perform the task again. Proceed to Corrective > Insert Work Order Fill in the form

Proceed to Corrective > List > Select CM Number Click Resend Notification button Select the user to receive the notification Click Resend It! Button to send the notification Note: This action only resends the notification to a user. It does not affect any existing data in the work order

Proceed to Corrective > List > Select CM Number  Click Edit button Edit any of the editable content if there is any correction Update the confirmation by clicking the Update button

Fill out the form by providing name, position and email Check all the details filled in the work order To view the work order report, click the green PM number button provided Insert signature, star rating and feedback regarding the work that have been done Submit the verification or confirmation by clicking Verify or  Confirm

Proceed to Corrective > List > Verify or Confirm > Select CM Number  Click External Signature  Admin needs to copy and share the generated link with external parties, such as client or user who does not have account in the system

Proceed to Corrective > List > Confirm > Click Confirm button Check all the details filled in the work order Edit any of the editable content if corrections are needed Confirmer able to insert their signature, star rating and feedback regarding the work that have been done Submit the confirmation by clicking the Confirm button

Proceed to Corrective > List > Verify > Click Verify button Check all the details filled in the work order Edit any editable content if corrections are needed Verifier able to insert their signature to verify the work that have been done Submit the verification by clicking Action > Verify Work Order button If the

Fill out the form to do the work Company Name Contact No Email Start : Start time of the repair End : End time of the repair You can manually enter the start and end times in the provided box Action : Action taken to complete the work order Consumable :List of consumable used to

Proceed to Corrective > List > Action > Click Open button > External Action Provide detailed instruction for external worker Select the person in charge (PIC) that responsible for this work order Choose which vendor that will perform the work from Vendor Option Click Save button to allow the system to generate a link for