How to add, update or delete on-hold reason?

How to add, update or delete on-hold reason?

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To add new on-hold reason

  1. Proceed to Setting > Corrective > On-Hold Reason
  2. Insert new on-hold reason details and provide remarks if needed
  3. Click Add, and the new on-hold reason will be added to the list

To update or delete on-hold reason

  1. Proceed to Setting > Corrective > On-Hold Reason
  2. Select on-hold reason to be updated or deleted
  3. Click Update to modify the details or Delete to remove it from the list
  4. To delete multiple on-hold reasons at once, select the reason and click Bulk Delete

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