How Can We Help?

How to open new CM work order?

You are here:
< Back

Create Work Order is to open a new corrective maintenance work order (Status: ‘Open’)

  1. Proceed to Corrective > Create Work Order
  2. Fill in the form to report a new asset breakdown
  3. Reported By will be automatically filled with the account name of the user creating the work order. This can be modified if necessary
  4. The required fields are Asset Location, Breakdown Date and Description. While other fields are optional, but it is recommended to fill in all details including Asset Section, Asset, Work Order Type, Category, Assign to Attend and Select SLA
  5. For breakdown date, user can choose the date or just simply tick the current time box
  6. User can upload an image, video and attachment as a proof of the breakdown asset
  7. Click Submit to create the work order
    • If no one is selected in the Assign To Attend field, the work order status will change to Attend
    • Once the Assign To Attend field is filled, the status will change to Open, and the assigned workers will receive a notification to begin the work

Share This
Scroll to Top
Scroll to Top